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Carrefour and other supermarkets are suspected of selling counterfeit products

Carrefour and other supermarkets are suspected of selling counterfeit products

(Summary description)According to People's Daily Online, Beijing, March 19, recent news that Carrefour and other large supermarkets have taken off the shelves of "Guangzhou Baiyi Starbucks Coffee" and "Investigation by Food and Drug Regulatory Authorities" have attracted attention from all walks of life. When a reporter from People.com.cn interviewed relevant units, Starbucks said that currently authorized products are only available in offline stores and Tmall flagship stores, and other channels are infringements. Interviewed lawyers stated that it is more costly to maintain legitimate rights and interests solely relying on the power of consumers. If intellectual property owners actively report complaints, it is easier for consumers to protect their rights. For supermarkets, "unauthorized selling of counterfeit products will be responsible for whoever sells them."

Carrefour and other supermarkets are suspected of selling counterfeit products

(Summary description)According to People's Daily Online, Beijing, March 19, recent news that Carrefour and other large supermarkets have taken off the shelves of "Guangzhou Baiyi Starbucks Coffee" and "Investigation by Food and Drug Regulatory Authorities" have attracted attention from all walks of life. When a reporter from People.com.cn interviewed relevant units, Starbucks said that currently authorized products are only available in offline stores and Tmall flagship stores, and other channels are infringements. Interviewed lawyers stated that it is more costly to maintain legitimate rights and interests solely relying on the power of consumers. If intellectual property owners actively report complaints, it is easier for consumers to protect their rights. For supermarkets, "unauthorized selling of counterfeit products will be responsible for whoever sells them."

Information

  According to People's Daily Online, Beijing, March 19, recent news that Carrefour and other large supermarkets have taken off the shelves of "Guangzhou Baiyi Starbucks Coffee" and "Investigation by Food and Drug Regulatory Authorities" have attracted attention from all walks of life. When a reporter from People.com.cn interviewed relevant units, Starbucks said that currently authorized products are only available in offline stores and Tmall flagship stores, and other channels are infringements. Interviewed lawyers stated that it is more costly to maintain legitimate rights and interests solely relying on the power of consumers. If intellectual property owners actively report complaints, it is easier for consumers to protect their rights. For supermarkets, "unauthorized selling of counterfeit products will be responsible for whoever sells them."

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The comparison of true and false Starbucks reported by the media. Image source People's Daily Online

  According to media reports, many supermarkets sold counterfeit instant coffee with anti-counterfeiting labels bearing the words "Guangzhou Baiyi", and the police seized a production den. Two Carrefour supermarkets in Beijing’s Chaoyang District and Dongcheng District, a BC import merchandise discount store on Guangheli Middle Street, and a community supermarket on Xidawang Road, Chaoyang District, are selling the same "Starbucks Instant Coffee" that was exposed by the media. , Each box contains five pieces, the price ranges from 32 yuan to 52 yuan.

  People.cn reporters visited Beijing Wumart, China Resources Vanguard, Jingkelong, Green Leaf Supermarket, etc. and found no related products. In the Carrefour Fangzhuang store, the Starbucks cappuccino flavor product area is empty.
 
  Beijing Mindai Ms. Dai said that the product was purchased for the Starbucks coffee brand, but because the packaging of the imitation product is very similar to the real product, it is difficult to distinguish. Now I want to return the product, but I don't know who to look for.
 
  From the small store next door to the current large supermarket, counterfeit and imitation products have been repeatedly exposed. How can consumers protect their legal rights? Some people in the industry admit that there are many infringing "cottage" foods, commonly known as "famous brands". , Through the use of words, trademarks, patterns, colors, fonts and other similar products of well-known companies, such as "Auliyue", "Kangshuaifu", and "Six Walnuts" on food packaging labels.

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In the Carrefour Fangzhuang store, the Starbucks cappuccino flavor product area is empty. Image source People's Daily Online

  "Relying on the power of a single consumer to protect rights and interests is not small in actual operation." Qiu Baochang, a member of the Expert Committee of the China Consumers Association and a lawyer of Beijing Huijia Law Firm, said in an interview with People.com that if the brand right holder Starbucks first asks for supervision If the department reports and complains, it is easier for consumers to protect their rights. Whether it is a counterfeit Starbucks product, only the feedback of the brand right holder is the most convincing. It is difficult for consumers to use their own judgment and evidence to determine that the product is a counterfeit or imitation.

  "Consumers' protection of their legitimate rights and interests involves fair trading rights, product fraud, etc. For large supermarkets such as Carrefour, they need to be authorized by the brand owner to operate in accordance with the law, formulate and comply with relatively complete management regulations. Joint and several liability for supermarkets Management responsibilities should be analyzed based on specific conditions.” Qiu Baochang said that on this basis, the market supervision department needs to investigate and deal with it in a timely manner. Some counterfeit and inferior products are extremely realistic and difficult for consumers to identify.
 
  A reporter from People's Daily Online interviewed the head of public relations at Starbucks North China. He said that Starbucks’ free-brew coffee series use the "Starbucks VIA" trademark and are all imported products. They are currently only available in Starbucks offline stores and Starbucks Tmall flagship stores. , Other channels are unauthorized products. The person in charge said that Starbucks has always and will continue to take legal actions to protect the legitimate rights and interests of the company and the brand for counterfeit products under the Starbucks brand.

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